ABOUT MAKRACHE OCTOPLUS
Makrache Octoplus – established in Fès – consists of a team of driven customer service professionals with years of experience in the sector. With practical experience in many big companies in the back pocket, it was decided to start up an own company in 2019.
At Makrache Octoplus you can count on a personal approach, customized training and an affordable approach. The workshops and training programs are well thought out, deliver efficiency and are customized to the needs of today’s customer service employees.
Crystal clear and open communication, transparent rates and a high degree of reliability are just a few of the values of Makrache Octoplus.
Want to know more about Makrache Octoplus, the team or the skills we have? Give us a call!
PEOPLE IN THE FIRST PLACE
At Makrache Octoplus people are central. We strongly believe in diversity, creativity and self-managing teams.
Our own coaches and trainers therefore have great autonomy and freedom to respond to the needs of your company.
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Satisfied customers79
Completed courses22%
Average efficiency gain36
Individual coaching programsMakrache Octoplus, that’s more than 25-year customer service experience in 1 company
TRAINED AND COACHED EMPLOYEES PERFORM 33% BETTER THAN OTHER COLLEAGUES
Did you know that coached and trained employees perform significantly better than others? By choosing Makrache Octoplus you train the skills of your customer support employees, you increase customer satisfaction and you retain your best employees. An investment that pays off.
