About Makrache Octoplus
The Expert in Customer Service
A team of driven customer service professionals
Makrache Octoplus – established in Fès – consists of a team of driven customer service professionals with years of experience in the sector. With practical experience in many large companies under their belt, they decided in 2019 to start their own company.
At Makrache Octoplus you can count on a personal approach, customized training and affordable rates. The workshops and training programs are well thought out, deliver results and are tailored to the needs of today’s customer service employees.
Crystal clear and open communication, transparent rates and a high degree of reliability are just a few of the values of Makrache Octoplus.
Want to know more about Makrache Octoplus, the team or the skills we have? Get in touch!
People first
At Makrache Octoplus people are central. We strongly believe in diversity, creativity and self-managing teams.
Our own coaches and trainers therefore have great autonomy and freedom to respond to the needs of your company.
- Satisfied customers
- 24
- Completed courses
- 79
- Average efficiency gain
- 22%
- Individual coaching programs
- 36
Makrache Octoplus: more than 25 years of customer service experience in one company
Trained and coached employees perform 33% better than their colleagues
Did you know that coached and trained employees perform significantly better than others? By choosing Makrache Octoplus you train the skills of your customer support employees, increase customer satisfaction and retain your best employees. An investment that pays off.
Work with us? Get in touch!
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